Technical Support

24x7 Support


Customer support will help you with any aspect of performance or availability of DCMSYS Devices. Dicom Systems provides support 24 hours a day, 7 days a week, by phone and email. When you contact us, please provide in English:

Details of the issue
Urgent issues

For the most immediate attention, please flag the level of urgency in your email subject line.

General questions

You are always welcome to call, but for general or less urgent inquiries, sending an email works best because we may quickly forward it to the best expert to answer your questions. End of Life Policy Guidelines for the Unifier Hardware appliance version can be found here. 

Technical Support Contact info

Technical Support 415.684.8790 ( option 1 )
Technical Support pager / voicemail 650.4DICOM4 ( 650.434.2664)